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What Gamification Software is Right for You? (Infographic) - TechnologyAdvice

What Gamification Software is Right for You? (Infographic) - TechnologyAdvice | The MarTech Digest | Scoop.it
Choosing gamification software can be confusing. Use our interactive market map to narrow your options and find the perfect solution.
CYDigital's insight:

Email your comments to joe_rizzo@marketingIO.com. I’ll publish it here. marketingIO: One Source for All Marketing Technology Challenges. See our solutions.  

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How to Easily Add Gamification Techniques to Your Content - QuickSprout

How to Easily Add Gamification Techniques to Your Content - QuickSprout | The MarTech Digest | Scoop.it
Our fondness for games is hardwired into our brains. If you’re looking to increase engagement, boost brand awareness, and generally make your content more enjoyable, gamification is a strategy you’ll want to implement.

Gamification is a pretty nasty-sounding word, but don’t worry. I’m going to break it down nice and easy. Here’s what I want to do in this post:

  • explain what gamification is and
  • provide some examples of the ways to apply it.
I also want to be clear about one thing: gamification doesn’t always mean playing games. Gamification is a broader principle that’s about content engagement. Gamification is no doubt an effective way to enhance your content and increase audience engagement. It’s even been found to boost conversions up to 7x! By experimenting with various techniques, you should be able to pull more of your audience in and motivate them to engage more frequently and on a deeper level.
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NEW: Experience Remarkable Planning Accuracy With New, FREE Growth Hacking Tool. Go here: http://goo.gl/UjcA8x 

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Do Gamification Features Influence Purchasing Decisions? - eMarketer

Do Gamification Features Influence Purchasing Decisions? - eMarketer | The MarTech Digest | Scoop.it

marketingIO: One Source for All Marketing Technology Challenges. See our solutions

CYDigital's insight:

It won't drive people to purchase. But the real question is if gamification is an important part of the content marketing arsenal.

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Tap Into All of Your Company’s Potential – Why Gamification is Not Just for Sales - Salesforce

Tap Into All of Your Company’s Potential – Why Gamification is Not Just for Sales - Salesforce | The MarTech Digest | Scoop.it

Digest...


Gamification leverages basic human intrinsic motivators, factors that inspire us to initiate an activity for its own sake, because it is interesting and satisfying in itself. The five most important intrinsic motivators – Autonomy (“I control”), Mastery (“I improve”), Purpose (“I make a difference”), Progress (“I achieve”) and Social Interaction (“I connect with others”) – are common to everyone, and behavioral research has shown that satisfying them can make anyone’s work more productive and more pleasing.

 

Simply put, gamification is a strategy that uses data to motivate performance. Gamification platforms capture the data that employees generate as they interact with systems across your organization and put it to work to create engaging experiences that drive performance, business results and competitive advantage. With gamification, you can use that data to build a 360-degree view of all your employees and take advantage of opportunities to motivate them everywhere they work.

 

 

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CYDigital's insight:

Still one of the most underutilized tactics available. Not easy, not hard, but should be outsourced.

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Zalakain's curator insight, December 5, 2014 6:09 AM

Por muy raro que parezca, usar prácticas de Gamification en procesos "serios" puede resultar más sencillo de lo que parece, y siempre es beneficioso.

Dade Ronan's curator insight, January 2, 2015 10:44 AM

http://daderonan.com

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How Gamification Can Improve Marketing Performance | Bunchball

How Gamification Can Improve Marketing Performance | Bunchball | The MarTech Digest | Scoop.it
When done right, gamification platforms combine interactive design, actionable data analytics and the latest research about universal human motivators, leveraging them to influence actions by users (whether those users are customers, employees or partners). And it’s not about meaningless trickery or empty contests for valueless points or badges – those mechanics alone won’t motivate anyone.  No, when you gamify a workplace environment the right way, you apply the same principles that have always inspired people—achievement, status and rewards, so that employees are motivated to attain certain goals –and you leverage the results to learn more about your audience and how actions shape results.  As a result, gamification can lead to real, measurable improvements to a wide range of key performance indicators (KPIs), including those most important to marketing success.

 

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CYDigital's insight:

As a part of your 2015 planning and budgeting effort, you should consider gamification as a part of your content marketing strategy, i.e., integrated into your content marketing strategy.

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Why Loyalty? The Importance of Loyalty Programs for B2B Organizations - Market Bridge

Why Loyalty? The Importance of Loyalty Programs for B2B Organizations - Market Bridge | The MarTech Digest | Scoop.it

Digest...


Benefits of a Customer Loyalty Program for Your Customer

-- >  Grow Enthusiasm and Excitement

-- >  Create Loyal Brand Advocates

-- >  Refer a Friend or Colleague

Benefits of a Customer Loyalty Program for Your Business

-- >  Improve your Marketing and Sales Effectiveness:

One of the benefits of implementing a customer loyalty program is the increased visibility you’ll get into your customers’ preferences and business drivers. Customers who feel appreciated and supported are more likely to complete surveys, participate in panel discussions or serve as a reference – all of which can help your business grow.

-- >  Advance your Customer Insights

-- >  Boost your Financial Planning

You’ll be able to be able to improve retention rates. Customers who are engaged and active are more likely to remain your customers, and the reason they stay with your business? These customers have gained value from your organization outside of your product or service. They feel valued and have developed a valuable relationship with your business.

-- >  Increase your Competitive Edge

 

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CYDigital's insight:

Customer retention is the important point, as is upselling. But look beyond pure Loyalty programs and consider a combined loyalty/gamification program.

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Gamification in B2B Sales: Is it Time? Part II | Aberdeen Group

Gamification in B2B Sales: Is it Time? Part II | Aberdeen Group | The MarTech Digest | Scoop.it

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CYDigital's insight:

Do you need further proof? We're a game-driven world today, and this stuff works.

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Gamification in B2B Sales: Is it Time? Part I | Aberdeen Group

Gamification in B2B Sales: Is it Time? Part I | Aberdeen Group | The MarTech Digest | Scoop.it

Excerpt...


Aberdeen’s ongoing Sales Effectiveness research includes an annual look at the Sales Performance Management (SPM) space, examining best practices around sales compensation, incentives, territory and human capital management.  The use of game mechanics increased dramatically in the last year, from only 4% of survey respondents in 2012’s Motivate, Incent, Compensate, Enable: Sales Performance Management Best Practices (December, 2012), to 28% of end-users in the new edition, Beyond the Quota: Best-in-Class Deployments of Sales Performance Management (January, 2014).

 

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CYDigital's insight:

Very strong feedback. Gamification is a growing trend in 2014 B2B marketing, and should not be ignored.

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Nine Steps To Introduce Gamification To Your Enterprise | Bunchball

Nine Steps To Introduce Gamification To Your Enterprise | Bunchball | The MarTech Digest | Scoop.it

Digest...


1. Do your homework.

Since knowledge is the seed of innovation, you’ll need to begin by developing a deep understanding of gamification –not only its benefits and costs, but also the best vendors out there.

 

2. Align gamification goals with your business strategy.

Once you’ve identified the core problem, consider the results you hope to achieve, the behaviors you’d like to improve and your key audience.

 

3. Select a method to measure results.

It’s imperative at the outset to identify ways to evaluate your ROI.

 

4. Engage sponsors and promoters.

Once you have researched gamification, targeted the issues and identified how you will measure results, you’ll need buy-in from key members of your tribe.

 

5. Find the money.

 

6. Build a plan with a strong business case and present your vision to executive management.

 

7. Bring in technical team for due diligence.

After your success with senior management, bring in your preferred vendor for due diligence. Invite your vendor to meet with your core team of advocates.

 

8. Bring in digital strategy consultants and design advisors.

Following up, the vendor should present your core team and IT department with a customized digital strategy, as well as a flowchart that shows how data will be captured and delivered into the gamification platform and back again.

 

9. Extend consensus across the company.

 

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CYDigital's insight:

Common sense approach, and probably applicable to almost any project.

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Using Game Theory (And Gamification) As A Content Marketing Tactic - CoSchedule

Using Game Theory (And Gamification) As A Content Marketing Tactic - CoSchedule | The MarTech Digest | Scoop.it

Digest...


Game theory is the study of interdependent rational choice, not independent. More simply put, it is people making strategic decisions based on how they think someone in the group will respond to their decision. Game theory is about choices and outcomes, and can be illustrated in two ways.

 

Think about approaching your content marketing with a bit of game theory. If the game is between you and others creating similar content, you attempt to understand the moves of your competitors and make decisions based on what you think they will do. You want to minimize your own losses. You think several moves ahead.

 

You could apply game theory to your next content planning meeting. You could debate a long time on whether idea A is better than idea B, which is usually futile; both likely have merit, they are merely different decisions that will lead down a different path. The question isn’t which idea is best, but rather which path is the best. Turning the debate into whether idea A or idea B is the better path in the game can be more effective and lest caustic to those whose ideas are rejected.

 

How can you use gamification with your content marketing? The possibilities are wide open, but here are a few ideas to get the wheels turning:

-- >  Create achievement levels. Create an online course, and track their progress through levels all the way up to “graduation.”

-- >  Introduce scoring. Reward those who comment the most on your blog (or share your content the most on social media).

-- >  Suggest skill level. For membership sites, allow them to unlock new content and features as they consume your content. The more they read and share, the more is made available to them.

-- >  Create a game in your content. Whether you write a blog post where you let people choose the ending

 

If you have gamification in place, game theory may more easily come into play for your audience. There is clear competition. They are competing against the others, and are making decisions to come out ahead.

 

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CYDigital's insight:

A very well researched article that ties together content marketing development with game theory, and game theory with gamification. Moral of the story: game theory, when properly used as the underlying foundation to communications, brings a completely different level of sophistication and separates you from the flotsam and jetsam.

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'Marketing apps' engage prospects instead of throwing content at them - VentureBeat | #TheMarketingTechAlert

'Marketing apps' engage prospects instead of throwing content at them - VentureBeat | #TheMarketingTechAlert | The MarTech Digest | Scoop.it

Intermediate/ Digest...


Marketing technology vendor Ion Interactive announced this morning that it is pivoting from providing general marketing tools to helping marketers create interactive experiences the company calls “marketing apps.”

 

These marketing apps could be calculators or quizzes, contests or configurators, and they’re delivered online.

 

“When you’re marketing into a B2B space, typically conversion rates hover around 5-10 percent,” he said. “This client’s 10-page interactive quiz got a 21 percent conversion rate … and that was at the very end of the funnel, people who filled out a content form. 50 percent of people actually engaged with the entire form.”

 

Other companies doing similar things include SnapApp and Wishpond, Brinker says, as well as companies like Offerpop that offer interactive contests and content via social and web channels. The key is engagement and interactivity in a topic that a prospect cares about, that also helps educate the prospect about what they need to do.

 

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CYDigital's insight:

Very interesting move, and quite a dramatic shift. Curious to see the degree of success Ion garners, and if so, where this leads.

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Gamification - What You Always Wanted to Know About it But Were Afraid to Ask | Acrasio | #TheMarketingTechAlert

Gamification - What You Always Wanted to Know About it But Were Afraid to Ask |  Acrasio  | #TheMarketingTechAlert | The MarTech Digest | Scoop.it

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Sergio Ortiz's curator insight, October 31, 2014 9:55 AM

#Gamification - What You Always Wanted to Know About it

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Why Your Gamification Efforts Are Failing | Gigya's Blog | #TheMarketingAutomationAlert

Why Your Gamification Efforts Are Failing | Gigya's Blog | #TheMarketingAutomationAlert | The MarTech Digest | Scoop.it

Advanced/ Digest...


At its core, gamification is meant to inspire valuable user behaviors that drive your business’s bottom line. However, many businesses implement gamification as a standalone product, independent of the other social elements of their site. One reason why many attempts at gamification don’t reach their business objectives, or fail outright, is that all of their social elements – sharing, commenting, chatting, and log-on – are siloed, stand-alone implementations.

 

In other words, gamification needs to relate directly to the social elements of your site – the user-generated content, sharing, feedback, social login, and scorekeeping. But all these elements need to be integrated in such a way that they work in unison. This is much easier said than done. Such complexity makes it more challenging for your IT team to keep up with social networks and API changes, which can break your site’s social elements and leave visitors confused and unengaged.

 

Businesses looking to get the biggest impact from gamification need to find or build a suite-based social platform that integrates all the valuable social elements that increase brand exposure and drive conversions with the game elements that drive loyalty.

 

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CYDigital's insight:

Gamification is underutilized in B2B, and there is significant opportunity for you should you want to undertake this campaign. And yes: it's a campaign in and of itself. Search gamification in the Filter above.

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Should companies be making more of gamification? - Econsultancy | #TheMarketingAutomationAlert

Should companies be making more of gamification? - Econsultancy | #TheMarketingAutomationAlert | The MarTech Digest | Scoop.it
I was recently asked whether gamification could be of use to a company. My short answer was "yes, if done right".


Intermediate/ Excerpt...


Some say gamification is currently at a state of inflated expectations. If pursuing gamification solutions, their recommendations are:

-- >  Organizations must understand the potential of gamification to design behaviours, develop skills, enable innovation and begin to deploy low-risk applications.

-- >  Gamification project managers must engage game designers or organizations with experience in gamification in early implementations.

-- >  Strategic planners must learn how gamification is being applied in their industries and how their organizations can leverage gamification to engage employees or customers.

-- >  Business managers must assess the impact of the longer-term discontinuities that gamification will cause and begin to position their organizations to capitalize on the trend.

-- >  Any design with gamification in mind must have business objectives clearly defined in order to design an experience that does not disappoint. 

-- >  In addition, the user experience should be thoroughly and iteratively tested during development. 

 

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NEW: iNeoMarketing makes content marketing easy with the new Q8 Content. Q8 fills your content pipeline daily with relevant articles that your audience wants to read. Learn more and sign up for the beta program: http://www.Q8content.com.

 

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CYDigital's insight:

Gamification is such that you need to outsource it to a third party. With the right market size, in can be a tremendous tool. If you want to learn more, go here, click on Filter, and search the tag Gamification.

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Gamification as a Content Marketing Tactic – How Brands Are Engaging Consumers - Top Rank Blog | #TheMarketingAutomationAlert

Gamification as a Content Marketing Tactic – How Brands Are Engaging Consumers - Top Rank Blog | #TheMarketingAutomationAlert | The MarTech Digest | Scoop.it

Digest...


Pros

-- >  In-depth engagement. Game mechanics provide more in-depth engagement than other forms of digital advertising due to its ‘additive experience’ for users. For example, one FarmVille advertiser is Green Giant frozen vegetables.

-- >  Inherent motivation to return to the source of interaction. Achieving a certain level of status motivates consumers to engage frequently with the brand.

-- >  Uses fun to embed brands in customers’ lives.

 

Cons

-- >  Marketers provide no long-term value to users. Without a competitive ‘me too’ aspect, minimal levels of engagement could result in virtual ghost towns.

-- >  Game-based marketing has the potential to disrupt traditional loyalty rewards programs when customers feel it takes too long to consider engaging worthwhile.

-- >  Confusing ‘free’ with ‘status’. Not understanding what it is about video games that engages consumers is a recipe for failure.

 

Tips to Keep Your Gamification Strategy on Track

-- >  Take the best lessons from games and apply them to your specific business model; it’s not about turning everything into a game or turning your business into a gaming company.

-- >  Identify behaviors fans are already performing and reward them appropriately for those contributions.

-- >  Offering free products is a quick win, but offering customers status above their peers has the potential to create more long-term brand loyalty.

-- >  The key reward that marketers can offer consumers is status, followed by access to new content, power over their peers, and free stuff, according to Zichermann.

 

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CYDigital's insight:

Absolutely applicable to B2B, and engenders loyalty. Explore, test, and rollout.

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How to Use Gamification in Your Content Marketing Plan - Zerys | #TheMarketingAutomationAlert

How to Use Gamification in Your Content Marketing Plan - Zerys | #TheMarketingAutomationAlert | The MarTech Digest | Scoop.it

Digest...


Tips for using gamification in your content marketing strategy

1. Start small. If you've never tried gamification, it's a good idea to start with a simple "game" so you can gauge results and become familiar with how the theory works. A good way to start is rewarding visitors for liking your Facebook page, following your company site on Twitter or viewing your videos on YouTube.

2. Break up the "game" into manageable pieces. If your game or the reward system you're creating for your Web site is so complex that you need a two-inch-thick manual to figure it out, your site visitors are going to throw up their hands in dismay. A better approach is to divide the new activities and new goals into small pieces that visitors can learn about gradually.

3. Tie gamification to your marketing goals. While it's exciting to see a surge in site visitors due to your new gamification plan, make sure to structure your plan so that such visitors don't just "play" your game and exit the site, doing little towards increasing your bottom line or creating better product awareness.

4. Get help. Gamification can be a little tricky, especially when you first begin. Plus, unlike traditional content marketing, it requires regular maintenance and updating. If you're like most small business/Web site owners, you're already wearing a number of hats. There are several companies, such as Badgeville and Gigya, that specialize in creating and administering gamification programs.

 

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CYDigital's insight:

Readers of the Alert know my affinity towards gamification, and if you have the means (read that as budget) then you want to at least investigate the outsourcing of gamification.

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Infographic: 10+ things you didn’t know about online contests - Kontest | #TheMarketingAutomationAlert

Infographic: 10+ things you didn’t know about online contests - Kontest | #TheMarketingAutomationAlert | The MarTech Digest | Scoop.it
Today, we decided to answer all the questions you have (or could have) when planning a contest on Facebook, the web and mobile. This infographic is mostly based on internal data, that means on all the contests created with Kontestapp.
CYDigital's insight:

I'm incredibly partial towards gamification as a tactic in the B2B marketer's arsenal. h/t to HubSpot.


  • See the article at blog.kontestapp.com
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  • iNeoMarketing drives more revenue and opportunities for B2B companies using marketing technologies. Contact us


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B2B Gamification: How Autodesk used game mechanics for in-trial marketing - Sherpa

B2B Gamification: How Autodesk used game mechanics for in-trial marketing - Sherpa | The MarTech Digest | Scoop.it

For the in-trial marketers at Autodesk, gamification is not a toy. Because of gamification, Autodesk experienced a 40% increase in participation in a free trial for one of its products.


Excerpt...


In this B2B Summit presentation, you will learn:

  • How gamification has been conditioned into our lives
  • Autodesk's two approaches to in-trial marketing
  • How gamification was implemented into a free trial of a high-end product
  • The next step for Autodesk
CYDigital's insight:

You can also download the slides to this presentation.


I firmly believe that Gamification for the B2B marketer is one of the most underutilized tactics available. Strongly encourage you to, at the very least, review the slides.


  • See the article at www.marketingsherpa.com
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  • iNeoMarketing drives more revenue and opportunities for B2B companies using marketing technologies. Contact us
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Winning at Their Own Game: The Business Benefits of Gamification - OnlineBusinessDegree.org

Winning at Their Own Game: The Business Benefits of Gamification - OnlineBusinessDegree.org | The MarTech Digest | Scoop.it
Fun and games go hand-in-hand, and businesses have started to harness the power of that winning combo for their own benefit. This clever pairing is officia
CYDigital's insight:
  • See the article at www.onlinebusinessdegree.org
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TechnologyAdvice's curator insight, June 12, 2013 3:59 PM

Gotta Love Case Studies.

Claudia McFarlane's curator insight, July 25, 2013 6:19 AM

Infographic

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6 reasons to get on board with gamification - Ragan

6 reasons to get on board with gamification - Ragan | The MarTech Digest | Scoop.it
Gabe Zichermann, chair of the Gamification Summit, tells why games will remake employee learning and boost performance.


Gamification is transforming business strategies across organizations large and small. It sounds like child's play, but getting it right takes work.  Here's why gaming is worth the time and expense:

1. Games boost intelligence.

2. Games make annual evaluations better for both bosses and employees.

3. Games engage millennials.

4. Games succeed when they give players a higher purpose.

5. You won't believe how much work they'll put into a game.

6. Games boost performance.

CYDigital's insight:

This is a post targeted towards the transmission of knowledge to a particular audience, in this case employees. But let's take this one step further...


What is the goal of your content marketing strategy? To educate, to transmit knowledge, to be perceived as the thought leader. We encourage you to read this post and take the lessons learned and apply it to your own "teaching methods" otherwise known as content distribution.


Gamification: one of the great underutilized B2B tactics out there.  In fact, the greatest underutilized B2B tactics in no particular order:

-Gamification

-Contests

-Loyalty Programs

-Referral Programs

-Slideshare


  • See the article at www.ragan.com
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  • If you like this scoop, PLEASE share by using the links below.
  • iNeoMarketing drives more revenue and opportunities for B2B companies using marketing technologies. Contact us
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Pi Wen Looi, PhD.'s curator insight, March 4, 2014 2:04 PM

Gamification will increase how much your employees retain what they learn. 

Ziga Novak's curator insight, March 23, 2015 5:18 PM

A good example of how you can modify a simple game (like Monopoly) and use it for a very serious purpose. 

Alfonso Gonzalez's curator insight, August 6, 2015 4:49 PM

This is a post targeted towards the transmission of knowledge to a particular audience, in this case employees. But let's take this one step further...

 

What is the goal of your content marketing strategy? To educate, to transmit knowledge, to be perceived as the thought leader. We encourage you to read this post and take the lessons learned and apply it to your own "teaching methods" otherwise known as content distribution.

 

Gamification: one of the great underutilized B2B tactics out there.  In fact, the greatest underutilized B2B tactics in no particular order:

-Gamification

-Contests

-Loyalty Programs

-Referral Programs

-Slideshare

 

See the article at www.ragan.comReceive a daily summary of The Marketing Automation Alert directly to your inbox. Subscribe here (your privacy is protected).If you like this scoop, PLEASE share by using the links below.iNeoMarketing drives more revenue and opportunities for B2B companies using marketing technologies. Contact us! 
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The Impact of Contests on Email Leads [Infographic] - Profs

The Impact of Contests on Email Leads [Infographic] - Profs | The MarTech Digest | Scoop.it
Email Marketing - Landing pages running $500 giveaway contests generate 700% more email subscribers than landing pages not running contests, according to a recent study by Incentivibe.
CYDigital's insight:

Although B2C oriented, we are believers in gamification and contests for the B2B environment, especially when integrated with MA.


  • See the article at www.marketingprofs.com
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  • iNeoMarketing drives more revenue and opportunities for B2B companies using marketing technologies. Contact us


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Muthu Kumar's comment, August 12, 3:52 AM
Thanks for your information. I suggest LeadGrabber Pro is also best b2b lead generation software. This Software Captures Contacts and Fills-In Business E-Mail Address and Phone number 3x (300%) faster. https://www.egrabber.com/leadgrabberpro/
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If Gamification Can Make College Fun, Imagine What It Can Do for Your Marketing - Profs

If Gamification Can Make College Fun, Imagine What It Can Do for Your Marketing - Profs | The MarTech Digest | Scoop.it

Key excerpt...


As you can see, gamification can also work in marketing. Just keep these four things in mind.

  1. Identify the behavior(s) you want to modify. Don’t simply use gamification tools to make something more fun; make it more fun with a goal in mind.
  2. Know your audience. Every audience has different needs and will respond to certain triggers in different ways. Use a trigger that appeals to your customers and makes sense.
  3. Set realistic goals. Goals should be attainable, but they shouldn’t be no-brainers. Folks have to do some work to feel a sense of accomplishment.
  4. Recognize and reward. One of the most powerful features of gamification is the social aspect. Ensure that people are rewarded for doing what you want them to do and encourage social sharing of good news. People love to see their names in lights!

So, how can you challenge your customers? How can you give them something that they care deeply enough about to impact a particular behavior? The answer is different for every company, for every customer base, and for every behavior—but gamification can be done in a fun and engaging way. It’s all about finding the right levers to pull!

CYDigital's insight:

A fun article to read, but we think we all get the point regarding gamification. And we truly believe this: gamification is one of the most underutilized tools available to the B2B marketer. We would love to see a gamification function built into CRM or MA, with all behaviors tracked. If you want to claim unused prospect brain cells from your competitors, use gamification.


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Brandon Olander's curator insight, July 1, 2013 2:53 PM

Gaining insight into gamification and the potential for other markets to use the gaming enviroment to promote sales. Could the connection between customer loyalty and buying behavior? What do you think?

Virtual TV Media (VTM)'s curator insight, July 2, 2013 11:37 PM

1. Identificar el comportamiento que se desea modificar.

2. Conocer la audiencia.

3. Establecer metas reales.

4. Reconocer y premiar.

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Badgeville Launches Gamification Toolkit for Salesforce - CRM Magazine

Badgeville Launches Gamification Toolkit for Salesforce - CRM Magazine | The MarTech Digest | Scoop.it

Summary...


Gamification platform provider Badgeville yesterday launched a toolkit for the Salesforce.com cloud platform for building enterprise apps.


Badgeville for the Salesforce Platform empowers business leaders to drive higher user engagement across cloud-based applications built on the platform-as-a-service (PaaS) solution.


The announcement follows the launch of Badgeville's AppExchange solution, which enables businesses to increase engagement within their CRM applications.


CYDigital's insight:

This is interesting. We've been tracking gamification as it relates to B2B marketing, and here's Badgeville integrating with Salesforce. We haven't checked out the degree of integration, but it tells you how gamification can increase engagement.


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How gaming boosted a software company's customer engagement by 55 percent | Ragan

How gaming boosted a software company's customer engagement by 55 percent | Ragan | The MarTech Digest | Scoop.it
Eloqua had a captive audience for gaming mechanics in its Topliners community. Adding leaderboards and game elements energized its community.


Excerpt...


Adding the gaming module has raised engagement—blog posts, status updates, comments, and so on—by 55 percent, according to Jive's own measurement tools, but it's also improved the quality of the interaction.

People who previously would have swooped in, found an answer to a question, and left are now compelled to post, Foeh says. Lots of people who aren't even customers check out the community. "The community is open," she says. "It's actually helped us close a lot of deals."

CYDigital's insight:

Gamification is still relatively new to the B2B marketing world, and a tremendous way to build engagement, as described in this case study.


Here's another example, sent to us from Philippe Ingels of Wakster who created this game for SAS: https://itunes.apple.com/us/app/big-data-overload/id584441349?mt=8


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The Problem with Gamification - CRM Magazine

The Problem with Gamification - CRM Magazine | The MarTech Digest | Scoop.it
Four reasons these apps fail and what you can learn from them.


Summary...


Here are four reasons why poor implementations of gamification will fail:

1. Lack of planning and strategy. Gamification is only effective when it encourages specific behaviors to achieve specific goals. Too many business gamification implementations don't identify success factors and therefore don't incentivize the right behaviors.

2. Bad processes. Game mechanics can motivate people to operate in accordance with specific goals when those goals are well defined. But even if the goals are clear, they might not align with business objectives. Gamifying bad goals can be just as destructive as ignoring goals altogether.

3. Poor design. Poor game design was one of the major reasons Gartner predicted the demise of so many gamification apps before 2014. Expectations for games have never been higher.

4. Unrealistic expectations. Business gamification can be effective when it's directed at a specific audience, supported with specific, effective goals, and built professionally to ensure engagement. But of course it has limitations. It's important to remember that game mechanics are most effective for jump-starting behaviors, not sustaining them. That's because at a certain point, the impact of any game mechanic will begin to fade. When done right, however, by the time the extrinsic motivator has worn thin, users will have recognized the value of the new behavior and continue it based on their own intrinsic motivation.

CYDigital's insight:

Gamification is not a panacea, rather, a useful tactic that if deployed correctly could drive internal and external audiences.  However, above are four warnings.


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