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The Massachusetts State Senate has recently referred a new consumer data privacy bill, S.120, to the Joint Committee on Consumer Protection and Professional Licensure. The Massachusetts law would protect any information relating to an identified or identifiable customer, and would explicitly include biometric information of all kinds into the definition of that protected information. Like the GDPR and CCPA, the Massachusetts law, if enacted, would impose notice requirements relating to the collection and disclosure of personally identifying information, including biometrics. In addition, S.120 includes a proposed private right of action that allows for up to $750 per violation, plus attorneys’ fees, for failure to abide by the law’s notice and collection requirements.
1. Establish a baseline
2. Evaluate third-party data providers
3. Avoid retrofitting legacy compliance tools. Seek technologies that enable you to:
• Manage and automate regulatory change monitoring through software or services.
• Apply modern solutions to modern problems.
•Establish predictable return on investment (ROI).
4. Manage regulatory churn by embracing compliance change management.
5. Plan for the future by aligning compliance management with your road map.
Marketers spent a whopping 77% more during the first quarter of 2019 on Amazon Sponsored Brands ads, formerly known as Headline Search Ads, while Amazon Sponsored Products grew 19% year-on-year in the quarter, according to recent data
Text ads are down, but Google Shopping continues to drive the search engine’s advertising growth. Spend on the format rose 41% year-on-year (YoY), compared with the 12% decline for text ads.
As the benefits of personalization become more attractive for surveyed consumers, the level of concern about privacy declines. Not surprisingly, receiving individualized pricing in the form of discounts for a product or service that consumers really wanted was among the most favored benefits for data use, with 57% expressing excitement. Coming in second, with 55% expressing excitement, was receiving a free product or service that consumers wanted but felt was too indulgent or not high enough in priority to purchase themselves. Interestingly, receiving dedicated concierge services and personalized advice came in at the bottom of the list of customer delights (less than 25% excitement each).
Concern over data practices increases with age, however, while excitement over free benefits declines. Some 65% of those under age 24 are not concerned about companies analyzing their buying patterns compared with 30% for those over 65. Similarly, for younger consumers, the better the benefit, the less concerned they are about privacy compared with other age groups.
In Oregon, the legislature expanded its data breach notification statute (ORS §§ 646A.600 et seq.). Oregon’s updated data breach law, which was signed by Governor Kate Brown on May 24, 2019 and goes into effect on January 1, 2020, expands breach notification requirements to cover “vendors,” which it defines as “a person with which a covered entity contracts to maintain, store, manage, process or otherwise access personal information for the purpose of, or in connection with, providing services to or on behalf of the covered entity.” Under the new law, a vendor must notify Oregon’s Attorney General when subject to a security breach affecting the personal information of over 250 Oregon consumers, or when the number cannot be determined. Vendors do not need to notify the Attorney General if the covered entity has already made the notification. Vendors must also notify their business customers of the breach within 10 days – a change from previous language mandating notification “as soon as practicable.” The law also expands Oregon’s definition of personal information to include usernames, but only when combined with authentication factors.
Texas is one of the many states that looked to be following in the footsteps of California’s enactment of a broad consumer privacy law (the California Consumer Privacy Act), which has far-ranging implications for businesses and consumers. Two comprehensive data privacy bills, HB 4390 and HB 4518, were filed and heard at the last legislative session. HB 4518, also known as the Texas Consumer Privacy Act, proposed overarching consumer protection legislation that closely resembled the California Consumer Privacy Act. HB 4518 stalled in the Texas House of Representatives in favor of HB 4390. HB 4390, also known as the Texas Privacy Protection Act, was introduced as comprehensive data privacy legislation, but was significantly less detailed than HB 4518. HB 4390 went through several rounds of revisions in both the Texas House and Senate until it was whittled down to the final version, which revises the notification requirements of the Texas Identity Theft Enforcement and Protection Act and creates the Texas Privacy Protection Advisory Council in order to develop recommendations for future data privacy legislation. HB 4390 has passed both the Texas House and Senate and is awaiting signature from the governor to be enacted.
Drift, a conversational marketing platform, today announced the launch of Drift Video, the first enterprise-ready video platform built to start conversations and make B2B buying easy.
Since starting Drift, we’ve said there are two mega-trends that would shape the future of B2B sales and marketing: messaging and video,” said David Cancel, founder and CEO of Drift. “Over the last few years we’ve built an industry-leading messaging platform used by over 150,000 businesses, and now we’re expanding our Conversational Marketing platform by adding video.”
New privacy protections could actually be a hindrance to competition, according to Adam Solomon, CMO of Lotame, a marketing technology platform. Facebook—and Google under similar pressures—could wind up controlling all the data connections to consumers, with publishers and marketers on the outside looking in. “It’s actually concentrating power and market leverage within the walled garden, because they have certain advantages, direct relations with consumers,” Solomon said. “With the latest wave, with the DOJ and FTC looking at Google, Facebook and others, maybe they can look at leveling the playing field.”
“The ads platform business of Google is a central focus of investigation,” said an executive from an ad tech platform that is a rival to Google, speaking on condition of anonymity. The executive says that a number of competitors already expect to talk with federal regulators in this case, addressing how Google Marketing Platform and Google Ad Manager dominate the online marketplace. “It’s a huge advantage to having this full stack,” the exec says. “The ad-serving platform and the ad demand are all locked up in one company. Then add search data to it, it’s a perfect cocktail.”
Salesforce’s acquisition of Tableau is no big surprise. Despite the massive price tag, it fits perfectly with the SaaS giant’s ambition to be come an insights-rich platform for all things customer.
Why do you do keyword research?
It’s to find more lucrative keywords to rank for on Google, right?
But once you find these keywords, you still have to figure out how to rank for them.
For that reason, I decided to update Ubersuggest because I wanted to show you what kind of content to create and even how to promote it.
That way you can start ranking for these newly found keywords.
Europe has made its name as the top cop of tech regulation.
The European Commission, the executive arm of the European Union, has imposed a combined $9.5 billion in antitrust fines against Google since 2017, and its boss hints Amazon and Apple might be next in line.
Facebook, meanwhile, has been subject to probes from competition and data protection authorities across the EU since the region’s strict new set of privacy rules called the General Data Protection Regulation (GDPR) went into effect last year.
As U.S. regulators and lawmakers step up their efforts to reign in big tech companies, Europe offers some valuable lessons.
We are also continuing to monitor developments in New York, which has proposed a CCPA-like law (S5462). Although the bill has a similarly broad definition of “personal information” and gives consumers the right to request deletion of their data, the bill also introduces new obligations on companies as a “data fiduciary”.
Earlier this year, both Washington (Washington Privacy Act, SB 5376) and Texas (Texas Privacy Protection Act, HB 4390) had introduced CCPA-like bills. Both bills failed to pass during their respective legislative sessions. Several other states still have legislation pending, which we are continuing to monitor.
The possibility of a US federal privacy law is still under consideration in Washington, DC, with the House Energy and Commerce Consumer Protection and Commerce Subcommittee Chairwoman Rep. Jan Schakowsky (D-IL) stating that she hopes to have a draft bill before Congress breaks for its August recess. She indicated that the bill could give the Federal Trade Commission more authority to police data privacy, as well as several features currently in CCPA: the right to amend, correct, and erase their data as well as not have their data used for discriminatory purposes. The topic of whether to include a private right of action is also under discussion.
1. They Ask to Own Your Data/Logins
2. They Guarantee #1 Rankings/ Top Results
3. They Tell Their Story, Not Yours
4. The Partnership Is Positioned as Transactional
5. Their Case Studies Are Outdated
While the return on investment (ROI) for each organization will differ depending upon the efficiency of the practice, the project, and the specific use case, Forrester's Total Economic Impact (TEI) model found that mature design thinking practices can generate substantial measurable returns and a broad range of auxiliary benefits.
Using both primary and secondary research, Forrester modeled the financial impact of design thinking practices at four fictional, “composite” organizations in banking, insurance, retail, and subscription services.
The synthesized results project a median per-project ROI of 229%, with three-quarters of projects doubling their investment or more. Examined at an organizational level, a mature design thinking practice can achieve an ROI between 71% and 107%, based on a consistent series of inputs and outputs.
- A head-space strategy. Beyond the initial gains of your marketing automation platform (MAP), broader automation including AI, robotics process automation (RPA), and other implementations should free up resources from the repetitive and mundane.
- Navigating the gray line. Consumers continue to participate in the value exchange of personal data for perks, yet 51% of surveyed consumers are actively pulling back from providing personal data due to skepticism or distrust. There is a gray line between useful and unwanted personalization. Get both quantitative and qualitative guidance from customers so that: 1) You can get a feel for what the gray line is and 2) you can operationalize accordingly.
- Experience it before doing it. The most acute brand risk will be when you use AI to deliver new experiences — but you have not really tested the common-sense, human response.Take the time to experiment, experience it, and look at it objectively or even from detractors’ point of view.
When it comes to marketing automation, there is a whole lot more to it than just setting up emails and social media posts to be sent out on a scheduled time. Automation is truly revolutionary and offers numerous benefits that every CMO needs to be aware of. Here are a few.
There's no denying that earned media has displaced paid media as the key driver of consumer behavior today.
The latest marketing trends are sometimes difficult to keep up with. What is a passing fad and what is here to stay? Here are 5 data-driven marketing trends that will help you get ahead including personalized user experiences, AI, and more.
Are you building links the right way? Or are you still subscribing to outdated practices? Britney Muller clarifies which link building tactics still matter and which are a waste of time (or downright harmful) in this week's edition of Whiteboard Friday.
100 Tools Everyone In The Business Industry Should Be Using Running a business is very difficult only the entrepreneurs know.
The familiarity with a Content Management System, or CMS, is the quintessential requirement for a marketer to sail through the choppy waters of audience conversions and website navigation.
Lead generation – love it or hate it, this is what B2B companies are salivating over these days, and for good reason.
While there are endless ways to build high quality leads into your pipeline, it’s actually getting harder to do so, largely because of noisy, cluttered markets that are infested with competitors looking to swipe your prospects away from you any way they can.
In this webinar, featuring two lead generation experts, Eric Siu and Gaetano DiNardi, you’ll learn modern lead generation strategies and techniques to supercharge your pipeline and gain a competitive edge in 2018.
Limited slots available, so register now.
If you can’t make it to the live session, sign up, and we’ll send you the recording.
FindThatLead Prospector: Search and Find Targeted Lead Email Addresses by Douglas Karr on MarTech
This post was originally published on this site Many executives, particularly Chief Marketing Officers, are in constant pursuit of understanding changing buyer behaviors and markets. Which, for the most part, remains an elusive and challenging endeavor. In the past ten plus years, we have seen a tumultuous upheaval in both the world of buyers and …
Discover a three-step process to schedule multiple posts to your Facebook page and group using free tools.
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Scoop.it!
Another point of validation supporting consumers willing to trade information for benefits. We're especially excited as the #1 desired benefit, individualized pricing, is directly in alignment with our solution!!
Curated by CYDigital: enabling Consumers to capture, share and profit from their data. https://cyd.digital #zeropartydata #dataprivacy